About Service Central

Who We Are

Service Central Inc. is part of The RA-Lock Group, a trusted leader in high-security solutions and asset protection since 1969.

We specialize in serving the casino and gaming industry by manufacturing high-security locks, metal cabinets, casino carts, and cash handling products built for durability, security, and operational efficiency.

Beyond our manufactured solutions, we provide expert service, consulting, and operational support to help gaming facilities strengthen security, streamline workflows, and maintain compliance in demanding environments.

Our Mission and Values

At Service Central, our mission is to provide top notch security solutions that meet the evolving needs of our customers through a consultative sales approach, ensuring each solution is tailored to the customer’s specific needs. We pride ourselves on our:

Looking Ahead

  • Innovation: Constantly pushing the boundaries to offer state of the art products.
  • Quality: Maintaining rigorous standards to ensure reliability and durability.
  • Customer Focus: Building lasting relationships through exceptional service and support.
  • Integrity: Upholding the highest ethical standards in all our business practices.

The future is bright at Service Central. The Service Central team, is continuing to advance with smarter technology, innovative security solutions, and forward-thinking service designed to support the evolving needs of modern gaming operations.

As your one-stop casino shop, we provide a comprehensive selection of locks, cabinets and tables, and essential consumable products — all backed by solutions built for efficiency, reliability, and the technology-driven future of the industry.

Our Story

A Legacy of Innovation and Dedication

In the heart of Steger, Illinois, where industry meets ingenuity, lies the story of Service Central Inc. Founded in 1984 by Rita Traxler, a visionary in the world of locks and metal cabinets, Service Central began as a small manufacturer with big dreams. Rita, a Purdue University graduate with a degree in Electrical Engineering Technology, brought not just technical expertise but also a passion for innovation and a commitment to quality.

For over three decades, Rita led Service Central with unwavering dedication. Under her leadership, the company expanded its reach, exploring new markets and setting industry standards. Her ability to blend engineering acumen with sharp business insights transformed Service Central into a trusted name for robust and reliable security solutions.

A New Chapter

In 2023, a new chapter began for Service Central. Latisha Leverette, a dynamic and innovative leader with a background in electrical and mechanical engineering, acquired the company. Latisha’s journey is a testament to the power of passion and perseverance. With degrees from Prairie View A & M University and Stanford University, Latisha has a rich history of driving strategic initiatives and fostering growth in various roles, from engineering at Sandia National Laboratories to sales and marketing leadership at RA-Lock Security Solutions, and now with a further expansion as the CMO of The RA-Lock Group.

As the new CEO and President, Latisha brings a fresh perspective and a commitment to continuing the legacy of excellence established by Rita. Her vision is to blend cutting edge technology with unparalleled customer service, ensuring that Service Central remains at the forefront of the industry.