Opening a new casino property comes with no shortage of decisions, especially when it comes to layout design and operational efficiency. One newly launched casino turned to Service Central to ensure that its back-of-house and front-of-house cash handling areas were functional, organized, and ready to meet the demands of a high-volume gaming environment.
The Challenge: Designing for Flow and Function
The casino needed a complete solution for its main bank, cage back-of-house, front-line cashier areas, and count room. With no prior layout in place, the challenge was clear: create an efficient, functional space that would promote streamlined operations and reduce the risk of delays or errors.
Without the right layout, issues like inefficient labor flow, poor employee morale, and operational slowdowns can easily surface. The goal was to avoid those problems from the beginning.
The Solution: Customized Cabinetry and Equipment from Service Central
This project relied on custom-designed cabinetry, carts, and count room tables, all tailored to the unique footprint of the property. Service Central worked closely with the cage manager, offering expert feedback and refining the layout based on operational needs and real-world experience.
Service Central provided:
- Customized carts for front cage operations
- Count room tables designed for secure handling and visibility
- Cabinetry for both the main bank and back-of-house areas
The familiarity and proven reliability of Service Central’s products made them the preferred choice for this installation.
The Outcome: Operational Efficiency from Day One
From the moment the casino opened its doors, the custom layout delivered results. Cashiers and main bankers now enjoy a smooth-flowing operation with dedicated storage and workstations for money, chips, and equipment. Every component, from count room tables to cashier carts, was designed to enhance performance and ease daily tasks.
A Model for Future Projects
The success of this project set the tone for future casino openings. The client has since requested similar layouts for other properties, tailoring designs to fit each location’s size and product needs. This shows the value of a well-planned setup combined with a reliable partnership.
At Service Central, we take pride in helping casinos launch with confidence and maintain organized, secure, and efficient operations from day one. Contact us today!
