In April 2024, a new casino opened its doors with excitement and energy and behind the scenes, it was built on a solid foundation of security. At Service Central, we had the opportunity to play a critical role in this launch by providing tailored locking solutions for both the table games and slot machines throughout the gaming floor.
The Challenge: Secure Every Access Point
A new casino launch means more than flashy lights and grand celebrations. It requires intense planning, especially when it comes to securing sensitive access points that protect casino chips, currency, and internal machine components. From the main and belly doors on slot machines to the bill validator housings and CPUs, each component required the right lock one that fit not only in size and style but also met the casino’s specific security requirements.
Our client needed a locking system that allowed for quick access by authorized personnel while reducing the risk of tampering or unauthorized entry. With a range of table game models and slot machine variations, a one-size-fits-all solution simply wouldn’t do.
The Service Central Solution
We worked closely with the casino’s operations team to identify all the different table and machine models on the floor. Based on that information, we proposed a customized mix of single code and multi-code locks balancing ease of use with access control. This approach gave the casino flexibility, particularly in areas where key compromises are more likely and access may need to be updated quickly.
Familiarity with our company and product line made the decision easy. As a known vendor already trusted within the casino industry, our client chose Service Central for our reliability, deep expertise, and proven product performance.
The Results: Immediate Impact Upon Opening
With our locking systems installed, the casino opened its doors fully secured. The tailored locking setup ensured that each area met regulatory and internal security standards. The result? Peace of mind, a professional launch, and minimized risk of theft or mishandling of casino assets.
As the casino continued operations, they were able to easily reorder or adjust locking systems in real time, especially in areas where access needed to change due to compromised keys.
Looking Ahead: A Lasting Partnership
This installation set the tone for future success. The client continues to use Service Central locks and has already reached out for additional solutions as their needs evolve. We’ve taken valuable lessons from this project to guide future installations, always looking for ways to replicate what works while customizing for each environment.
Security is never one-and-done. It evolves with the environment. And at Service Central, we’re proud to support our clients every step of the way.
Need help securing your gaming floor or high-traffic access points?
Visit Service Central Inc. to explore our casino-specific solutions.
